Testimonials

Dean Thomas, General Manager, Canterbury Hurlstone Park RSL Club:: “Mark has been commissioned by the Club to undertake special projects, research and analysis in the fields of gaming and marketing. His ability to quickly develop close working relationships with staff has made his addition to our team seamless. The results have been successful measured by the financial gains achieved.”

Lisa Randall, CEO, Souths Leagues Newcastle:: “Mark has brought new principles and practices for gaming evaluation and revenue development to Souths Leagues Club. Mark’s ability to convey insights into gaming culture have provided our gaming team new skills that have made our ability to drive revenues much more controlled. Knowing what data to research and what promotions work best for Souths has been very rewarding for our club financially and particularly for staff development, growth and motivation.”

Chris Chapman, General Manager, Gilgandra Services Club:: “Mark has provided easy to understand reports on gaming and promotional strategies for our board that provides clarity in direction. Mark’s ability to focus on increasing our gaming revenues, whilst maintaining cost controls has been advantageous. Mark has been very easy to deal with and his insights and knowledge on gaming culture have provided new ways of assessing gaming play. At a time when the club is under pressure from competition and impending new smoking legislation it’s comforting to know we are experiencing good growth and are prepared for the future.”

Nicole Brown, Director, Roarr Marketing:: “Having worked with Mark over the past 8 years, I know that I can call on him to answer any questions I have regarding gaming. His 20 years of experience in the industry gives him great insight into understanding systems, the marketplace (both hotels and clubs) and products.
“Mark also holds great leadership qualities, which ensure that the task is completed to best of the team’s ability!”

Sharon Hind, Gaming Manager, Bathurst RSL:: “Mark provided assistance and direction for me on the Club's Strategic Gaming direction. With Mark's assistance I have gained insight into the motivations for gaming play and players.
“Mark has helped with the creation of promotions that are measured by key performance indicators ensuring that funds invested in this area are well spent.”

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